Welcome to the Ross Grey Limited (RSG Security) website (the "Site"). Ross Grey Ltd takes the protection of an individual's privacy seriously and we have set out our Privacy Statement below to keep you up-to-date on what information we gather about you and how we use that information. This Privacy Statement may be updated, so please check back from time to time for any updates. By using our Site, you agree to the terms set out in this Privacy Statement and to our use of cookies as described below. If you do not agree with these terms, please do not use the Site.
Depending on how you use our Site, we may gather and store different types of information about you.
We collect and retain personal contact information through this website and/or phone/whatsapp/email/social media networks that you submit to us voluntarily and this includes, but is not limited to, your name, mailing address, web address, telephone number, and e-mail address. This information may include your full name, mailing/site address, phone number, email address, and, where provided. Such contact information may be used, for example, to communicate with you when necessary with respect to transactions. Additionally, we may collect contact information provided to us during any correspondence relating to customer support, as well as in connection with products and services offered on our websites.
We also collect information about your computer browser, including the computer's IP address and a person's location, browser type, operating system, and the web pages you visit. If you access our website from a mobile or other device, we may collect a unique device identifier contained in that device. This information allows us to display or format relevant content and services for that device.
If you are browsing our Site, we may gather anonymous information about where you are and how you navigate and use our Site. We will use this information to improve the functionality and user-friendliness of the Site and so that we can keep track of traffic on the Site.
If you fill in any of the 'contact forms' on our site; we will use your information to deal with your queries and to respond to you. We may store the information you provide for future reference in order to assess how well we provide our service to you and others on an on-going basis.
If you write, text (phone messages, whatsapp or via any of our social media networks), call or email us, we will use your details to respond to you and will keep a record of your correspondence with us.
We will not share your information with third parties without your consent, unless required by law or governmental authority.
We are committed to keeping your information safe and secure and we employ appropriate technical and organisational security measures to prevent loss of or unauthorised access to your information.
All RSG Security Products come with a full 12 months manufacturer guarantee. This guarantee excludes damage, misuse and third party installation. All security and fire Certified products must be fitted in accordance with the Minimum Fixing Standards.
Please note the electric motor on some of our roller shutters holds a 5 year guarantee. This 5 year guarantee is only applicable to the electric motor and does not cover for parts and other components of the roller shutter, which falls within the 12 months standard guarantee, excluding damage, misuse and third party installation.
You can contact us any time to find out what information we hold about you or to request a copy. If you require us to delete your personal data, you should notify us. If you feel that our information is inaccurate or incorrect, we will be happy to correct it.
If you wish to request any of the above or if you have a question regarding our use of your personal information, you should contact us at gdpr@rsg-security.co.uk.
This Site uses cookies. A cookie is a small amount of data generated by a website and saved by your web browser. Its purpose is to remember information about you, similar to a preference file created by a software application. Cookies perform a number of different functions. Some cookies are essential to deliver our Site and services to you. Cookies can be "persistent", remaining on your device after you have left the Site or can be "session" cookies that are deleted when you close your internet browser. You can use your browser settings to manage your cookie preferences but please note that in doing so, some functionality of the Site might not be available or might not work as effectively. You should note that if you do disable cookies, you may not be able to access all the services on this site. For further information on cookies and how to switch them off see the following website: www.allaboutcookies.org.
Ross Grey Ltd will not personally identify visitors and will not use cookies to contact you. Ross Grey Ltd is committed to respecting your privacy at all times.
Should you have any questions or concerns about how we use your personal information, please do not hesitate to contact us as outlined above.
International Copyright Protection Agreements (Berne Convention and the Universal Copyright Convention). All rights reserved. Copyright © commencing 2009 for rsgsecurity.co.uk. Text, graphics, and HTML code are protected by UK, US, EU and International Copyright Laws, and may not be copied, reprinted, published, translated, hosted, or otherwise distributed by any means without explicit permission. Users may not upload, post, reproduce, or distribute in any way (including verbally) the contents or intellectual property of rsgsecurity.co.uk without obtaining permission from rsgsecurity.co.uk. All other trademarks, product names, and company names and logos appearing on rsgsecurity.co.uk are the property of their respective owners. rsgsecurity.co.uk is not associated with other companies who own similar sounding names. Whilst it is not our intention to do so, rsgsecurity.co.uk reserve the right to change its policies and terms at any time. Any such changes will be posted on this page. If you do not agree to all the terms and conditions on this page, please do not use this web site. Use of any internal or external links on rsgsecurity.co.uk constitutes acceptance of the terms on this page. If you do not agree with these terms, please exit this site by closing the browser window.
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