Depending on how you use our Site, we may gather and store different types of information about you.
We collect and retain personal contact information through this website and/or phone/whatsapp/email/social media networks that you submit to us voluntarily and this includes, but is not limited to, your name, mailing address, web address, telephone number, and e-mail address. This information may include your full name, mailing/site address, phone number, email address, and, where provided. Such contact information may be used, for example, to communicate with you when necessary with respect to transactions. Additionally, we may collect contact information provided to us during any correspondence relating to customer support, as well as in connection with products and services offered on our websites.
We also collect information about your computer browser, including the computer's IP address and a person's location, browser type, operating system, and the web pages you visit. If you access our website from a mobile or other device, we may collect a unique device identifier contained in that device. This information allows us to display or format relevant content and services for that device.
If you are browsing our Site, we may gather anonymous information about where you are and how you navigate and use our Site. We will use this information to improve the functionality and user-friendliness of the Site and so that we can keep track of traffic on the Site.
If you fill in any of the 'contact forms' on our site; we will use your information to deal with your queries and to respond to you. We may store the information you provide for future reference in order to assess how well we provide our service to you and others on an on-going basis.
If you write, text (phone messages, whatsapp or via any of our social media networks), call or email us, we will use your details to respond to you and will keep a record of your correspondence with us.
We will not share your information with third parties without your consent, unless required by law or governmental authority.
We are committed to keeping your information safe and secure and we employ appropriate technical and organisational security measures to prevent loss of or unauthorised access to your information.
All RSG Security Products come with a full 12 months manufacturer guarantee. This guarantee excludes damage, misuse and third party installation. All security and fire Certified products must be fitted in accordance with the Minimum Fixing Standards.
Please note the electric motor on some of our roller shutters holds a 5 year guarantee. This 5 year guarantee is only applicable to the electric motor and does not cover for parts and other components of the roller shutter, which falls within the 12 months standard guarantee, excluding damage, misuse and third party installation.
You can contact us any time to find out what information we hold about you or to request a copy. If you require us to delete your personal data, you should notify us. If you feel that our information is inaccurate or incorrect, we will be happy to correct it.
If you wish to request any of the above or if you have a question regarding our use of your personal information, you should contact us at firstname.lastname@example.org.
Should you have any questions or concerns about how we use your personal information, please do not hesitate to contact us as outlined above.
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